Glaziers - Atlas Glass
"I’ve recommended Navman to many other glass companies because I believe this technology will improve the industry as a whole. And if this is the obvious progression, I’m glad we’re with the best!"
| Who uses Navman |
Managing Director Managers Glaziers Pricing Supervisor Office Manager |
Flat glass experts, Atlas Glass, have been using Navman for more than three years. They’ve got 15 vans with Navman Vehicle Tracking devices and Mobile Data Terminals installed.
Before Navman, Atlas contended with billing disputes from customers and they were losing money because of timesheet and pricing discrepancies. "Now we know where our guys are quickly and easily. Navman helps us stay in contact and in control."
Time and Fuel Savings
"Because of Navman, the Domestic guys don’t need to come in to base every morning. They get the next day’s schedule the night before and go straight to their jobs - no wasted time or fuel," states Mr Murphy.
The Atlas team use Navman for dispatching information too. Mr Murphy explains, "It’s invaluable. We give our guys all the details - for instance, whether a customer will be paying COD or by credit card.”
"Navman has become part of the language - 'I’ll Nav it to you', 'It's on the Nav', 'Just Nav it to me'"
Improved Accuracy
"Having access to historical data helps us correctly price and charge our jobs. We save money since all our time is billed properly - there’s no discounting or any cases of us absorbing the costs. This type of cost saving has single-handedly paid for Navman." says Mr Brendon.
Atlas has seen a reduction in disputes as well. If a customer calls with any complaint about time spent at a job, Atlas’ Office Manager pulls the Tracking report and emails it to the customer. "If the Nav says it, it’s true - simple as that," states Mr Murphy.
Visibility and Control
Whenever Mr Murphy interviews someone for a job at Atlas, he tells them about Navman and demonstrates the complete visibility it offers. "Doing so lets them know we’re an innovative company that only wants dedicated, trustworthy people joining our team," comments Mr Murphy.
The glaziers benefit as well. Steve Kemp, a glazier says, "the Nav stores the messages for us so we don’t have to worry about writing things down or getting interrupted. We can plan our days better and save time."
Mr Murphy concludes, "I don’t know how anyone can manage a fleet without being able to see it. Navman takes all the guesswork away. We run our business by it."
"..the Nav stores the messages for us so we don’t have to worry about writing things down or getting interrupted. We can plan our days better and save time."
